Hamid Alami; Ahmad Dovlatabadi; Yaser Tabaraee; Alireza Qorbani; MohammadReza Shegerfnakhee
Volume 19, Issue 4 , January and February 2013, , Pages 364-370
Abstract
Background: family medicine is a global effort to improve quality, cost-effectiveness and equity in health care systems. Family medicine is bound to maintain and promote family and community health. Increase people satisfaction of family medicine plan is from these goals. This study aimed to determine ...
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Background: family medicine is a global effort to improve quality, cost-effectiveness and equity in health care systems. Family medicine is bound to maintain and promote family and community health. Increase people satisfaction of family medicine plan is from these goals. This study aimed to determine the satisfaction of family medicine in insured people has done in Sabzevar University of Medical Sciences. Materials and Methods: This was a cross sectional study. Data were collected by two-part questionnaire that measures satisfaction in 8 scope and 1250 samples selected randomly in each class. Also analyze it by SPSS 17 and using independent t-test, ANOVA and Pearson Correlation coefficient. Results: 1199 questionnaire was analyzed.69/4% of samples were housewives. Also 72/1% of them were female, 85/3% married, 86/4% rural residents and 90/9% of them received services from public centers. In surveyed scopes, the highest and lowest level of satisfaction observed in payment costs and trust and belief to family medicine performance respectively. Relationship between sex, age, job and marital status whit satisfaction rate was no significant. Also relationship between residence, education level and type of center whit satisfaction rate of family medicine was significant statistically. Conclusion: Results show that higher education level, receiving services from urban and private centers lead to more satisfaction for clients.